Shipping policy

Processing Time

All orders are processed within 1–2 business days (excluding weekends and holidays). You will receive an email confirmation with tracking information once your order has been shipped.

Shipping Rates & Delivery Times

We offer standard shipping on all orders within UK

Shipping fees £2.99 and free for order over £25

 
Note: Delivery times may vary depending on location and courier delays.

Order Tracking

Once your order ships, you'll receive a tracking link via email or SMS (if provided at checkout). You can track your order at any time.

Missed or Delayed Deliveries
If your package hasn’t arrived within the expected timeframe, please: First, check your tracking link. Then, contact your local courier. If unresolved, contact us at: info@huais.co.uk

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Incorrect Shipping Information

Please double-check your shipping details before confirming your order. We are not responsible for deliveries sent to incorrect or incomplete addresses provided at checkout.
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Contact Us

If you have any questions or concerns about your shipping, email us at: info@huais.co.uk